This policy explains what personal data we collect through poured2perfection.com and the Poured 2 Perfection back-office portal, why we collect it, and the rights you have under the EU General Data Protection Regulation (GDPR).
Who we are
The data controller is Het Rand BV, Klijtgatweg 14, 8830 Gits, Belgium. Company number: [company number to be confirmed]. VAT: [VAT number to be confirmed]. Privacy questions: [privacy email address to be confirmed], or by post to the address above.
What we collect and why
- Contact form: your name, email address, the topic you choose and your message. We use them to answer your enquiry. Legal basis: our legitimate interest in responding to people who contact us, or steps you ask us to take before a contract.
- Store and quote requests: company name, VAT or tax ID, country, venue type, number of machines, purchase, lease and service preferences, contact name, phone number, email address, preferred demo date and any notes. We use them to prepare a quote and arrange a demonstration. Legal basis: steps you ask us to take before entering into a contract.
- Back-office portal accounts: if your organisation uses our portal, we process your name, email address, role and venue to give you access and to run the service under our agreement with your organisation.
- Technical data: your IP address and details of your requests are processed by our hosting providers to deliver the website and protect it against abuse. Legal basis: our legitimate interest in keeping the service secure.
We don't sell personal data, and we don't use it for advertising or profiling.
Who processes it for us
- Amazon Web Services hosts our application, database and outgoing email in the EU (Frankfurt region).
- Cloudflare delivers the website and protects it against attacks. Its network may process requests outside the EU; such transfers are covered by the safeguards in its data processing terms, such as the EU Standard Contractual Clauses.
How long we keep it
Enquiries and quote requests: [retention period to be confirmed]. Server logs: up to 90 days. Portal account data: for as long as your organisation's account is active.
Your rights
You can ask us for access to your personal data, and to correct, delete or restrict it. You can also object to our processing, and ask for a copy of data you gave us in a portable format. Contact us using the details above; we'll reply within one month.
If you think we haven't handled your data properly, you can complain to the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données), Drukpersstraat 35, 1000 Brussels, dataprotectionauthority.be.
Cookies
See our Cookie Policy.
Changes
We'll update this page when our practices change, and show the date of the latest version at the top.